• Key Way Medical Inc. (Manufactured by Jochu Technology Co., Ltd – Taiwan)

  • 377 S. Lemon Ave., Suite #C, Walnut, CA 91789 (Jochu's address is provided upon request.)

  • 1-50 Units at present

  • Over 50 units and 90 days upon order receipt

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  • We offer a one-year warranty on all electronics, batteries, and motors, and a three-year warranty on the frame. Maintenance service is available by appointment and is free of charge during the warranty period.

  • The ReNuCare® Standing Bed is a non-returnable item due to its custom-built nature and specialized medical functionality. However, we offer a Guaranteed Buy-Back Program exclusively through our Key Care Advantage membership.

  • Yes. If you're a member of our Key Care Advantage Program, you can sell your bed back to us in good condition at special pricing as part of our Buy-Back Program.

    • End-users can enroll for a one-time fee of $600.

    • B2B clients are quoted on a case-by-case basis.

    Learn more and join here »
    Or email us at info@keywaymedical.com for membership assistance.

  • Membership includes:

    • Access to our Guaranteed Buy-Back Program

    • Extended warranties

    • Exclusive deals and discounts on future purchases

    • Other premium support benefits

  • We offer white-glove delivery within 3 to 5 business days.

  • The product includes:

    • 3-Year Warranty on the bed frame

    • 2-Year Warranty on electrical components and battery